Program Coordinator - Serious Illness Care Program
Company: Stanford University
Location: Stanford
Posted on: October 1, 2024
Job Description:
The Program Coordinator (Administrative Associate 3) will
provide administrative or operational support with limited
supervision for Quality Initiatives and the for the Department of
Medicine. The Department of Medicine (DOM) is the largest
department in the school and provides clinical services to
approximately 40% of SHC patients. With a consolidated budget of
more than $360 million, fifty percent from clinical activity, and
nearly 600 faculty members, the Program Coordinator plays a vital
role in quality initiatives across the department. The Serious
Illness Care Program (SICP) was developed as a collaborative
approach to implement new methods and techniques to address
patients facing serious illness or end-of-life decisions. Stanford
DOM has entered into this collaborative program with the Brigham
and Women's Hospital (Boston, MA) and is currently piloting these
methods and tools within the Oncology and Hematology divisions in
the DOM, and within the cancer service line at Stanford Health Care
(SHC). The implementation team is responsible for planning,
executing, and overseeing elements of the Serious Illness Care
Program through the lifetime of the project. The Program
Coordinator is a core member of the implementation team and will be
responsible for the following: complete oversight of the SICP
training component, maintenance of DOM and SICP reports and
dashboards, conduct analytics via the EPIC electronic medical
record and SHC Edge Reporting, partner with the clinical leads and
project manager to prioritize and respond to program inquiries,
maintain reporting compliance with CME, enhance program tools and
methodologies, support scheduling of meetings and workshops,
process financial transactions in Oracle, and support decisions
that improve both costs and quality, among other duties as
assigned. The Program Coordinator will preferably have experience
in program implementation and a background in administrative
operations. It is essential that they demonstrate excellent working
relationships with physician leaders and other clinical and
non-clinical staff. He or she often serves as a resource on special
projects as required. The position requires excellent communication
skills and the successful candidate will ideally have experience in
a highly professional setting. The ideal candidate will have the
ability to work independently and in a team environment. This role
requires work from the Stanford University campus 1-2 days per week
with the option to work remaining days from a work location outside
of Stanford University. For more information about the Stanford
Department of Medicine, visit: To view Stanford Universities
benefits, visit: Duties include:
Work with the Clinical Lead and
Project Manager to maintain and implement the Serious Illness Care
Program, including the Communications Skills Trainings, across DOM
divisions. Act on behalf of the supervisor, department manager, or
chair in regard to establishing priorities and identifying and
resolving problems that are administrative in nature. Oversee and
host Serious Illness Care Program's Communication Skills Trainings,
including communicating with clinician trainees, faculty trainers,
and patient actors, maintain CME compliance.Oversee and/or perform
duties associated with scheduling, organizing, and operating
complex conferences, seminars, and events, including arranging with
vendors for services, overseeing the production and distribution of
materials, administering logistics, and managing event within
budget. Maintain spreadsheets and databases for quality dashboards
for DOM and SICP using specialized software and systems. Compose
and draft documents and correspondence for presentations, course
handouts, grants, conferences, seminars, and reports; perform
substantial editing and fact checking. Create, maintain, modify,
and/or ensure accuracy of content in various unit documents,
displays, reports, brochures, social media, and/or websites. Plan
and schedule calendar(s) with limited consultation, resolve
calendaring conflicts, and arrange travel in compliance with unit,
university, and sponsor policies. Gain and disseminate subject
matter expertise through participation in the Care Program
Collaborative between Stanford DOM and Brigham and Women's
Hospital. Oversee and/or process a variety of complex financial
transactions; produce, monitor, and reconcile budget statements;
research, identify, and resolve discrepancies. May assist with
capital or special equipment requests and/or vendor selection.
*- Other duties may also be assigned DESIRED QUALIFICATIONS:
Bachelor's degree
preferred.Experience in Stanford business intelligence systems or
other clinical and administrative computing systems
preferred.Familiarity in program implementation preferred.EDUCATION
& EXPERIENCE (REQUIRED):
High school diploma and four years of
administrative experience, or combination of education and relevant
experience.KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Advanced computer skills and
demonstrated experience with office software and email
applications.Demonstrated success in following through and
completing projects.Excellent organizational skills and attention
to detail.Excellent Strong verbal and written communication
skills.Excellent customer service and interpersonal skills.Ability
to prioritize, multi-task, and assign work to others.Ability to
take initiative and ownership of projects.Ability to routinely and
independently exercise sound judgment in making
decisions.CERTIFICATIONS & LICENSES:
NonePHYSICAL REQUIREMENTS*:
Constantly perform desk-based
computer tasks.Frequently sitting.Occasionally stand/walk,
reach/work above shoulders, grasp lightly/fine manipulation, grasp
forcefully, use a telephone, sort/file paperwork or parts,
lift/carry/push/pull objects that weigh up to 10 pounds.Rarely
twist/bend/stoop/squat, kneel/crawl.*- Consistent with its
obligations under the law, the University will provide reasonable
accommodation to any employee with a disability who requires
accommodation to perform the essential functions of his or her
job.WORKING STANDARDS:
Interpersonal Skills: Demonstrates
the ability to work well with Stanford colleagues and clients and
with external organizations.Promote Culture of Safety: Demonstrates
commitment to personal responsibility and value for safety;
communicates safety concerns; uses and promotes safe behaviors
based on training and lessons learned.Subject to and expected to
comply with all applicable University policies and procedures,
including but not limited to the personnel policies and other
policies found in the University's Administrative Guide, .The
expected pay range for this position is $39.46 to $44.30 per
hour.Stanford University provides pay ranges representing its good
faith estimate of what the university reasonably expects to pay for
a position. The pay offered to a selected candidate will be
determined based on factors such as (but not limited to) the scope
and responsibilities of the position, the qualifications of the
selected candidate, departmental budget availability, internal
equity, geographic location and external market pay for comparable
jobs.At Stanford University, base pay represents only one aspect of
the comprehensive rewards package. The Cardinal at Work website ()
provides detailed information on Stanford's extensive range of
benefits and rewards offered to employees. Specifics about the
rewards package for this position may be discussed during the
hiring process.Why Stanford is for YouImagine a world without
search engines or social platforms. Consider lives saved through
first-ever organ transplants and research to cure illnesses.
Stanford University has revolutionized the way we live and enrich
the world. Supporting this mission is our diverse and dedicated
17,000 staff. We seek talent driven to impact the future of our
legacy. Our culture and empower you with:
Freedom to grow. We offer career
development programs, tuition reimbursement, or audit a course.
Join a TedTalk, film screening, or listen to a renowned author or
global leader speak.A caring culture. We provide superb retirement
plans, generous time-off, and family care resources.A healthier
you. Climb our rock wall or choose from hundreds of health or
fitness classes at our world-class exercise facilities. We also
provide excellent health care benefits.Discovery and fun. Stroll
through historic sculptures, trails, and museums.Enviable
resources. Enjoy free commuter programs, ridesharing incentives,
discounts and more.Consistent with its obligations under the law,
the University will provide reasonable accommodations to applicants
and employees with disabilities. Applicants requiring a reasonable
accommodation for any part of the application or hiring process
should contact Stanford University Human Resources by submitting a
.
Stanford is an equal employment opportunity and affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability,
protected veteran status, or any other characteristic protected by
law.
The job duties listed are typical examples of work performed by
positions in this job classification and are not designed to
contain or be interpreted as a comprehensive inventory of all
duties, tasks, and responsibilities. Specific duties and
responsibilities may vary depending on department or program needs
without changing the general nature and scope of the job or level
of responsibility. Employees may also perform other duties as
assigned.
Keywords: Stanford University, Brentwood , Program Coordinator - Serious Illness Care Program, Accounting, Auditing , Stanford, California
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